Privacy Policy
In this privacy policy, we explain your rights regarding your personal information and how to exercise them. Additionally, should you need to contact the competent data protection authority, we provide the necessary contact information.
Los datos personales que se recabamos de los usuarios y clientes, se pueden agrupar según las siguientes categorías:
- Datos básicos y de contacto: como pueden ser el nombre, los apellidos, fecha de nacimiento o género. Incluyendo también su dirección de facturación, email y número de teléfono. Datos financieros y económicos: en este grupo quedarían incluidos los detalles de pago, así como las transacciones comerciales efectuadas con nosotros. Incluyendo datos de verificación de su identidad para la aceptación de pagos y las comprobaciones financieras pertinentes para poder llevar a cabo las transacciones comerciales.
- Datos profesionales y de empleo: en esta categoría se englobarían sus intereses profesionales y su identidad profesional publicada online. Por ejemplo, su perfil de LinkedIn.
- Datos técnicos: incluyendo la dirección IP, datos de registro, navegador y versión utilizados, la zona y uso horarios, tipo de plugins instalados en su navegador, sistema operativo y demás tecnología utilizada durante el acceso a nuestra plataforma.
- Datos de su cuenta de usuario: como el nombre de perfil y contraseña, histórico de suscripciones/ compras, intereses, preferencias, sugerencias remitidas por usted o cualquier tipo de encuesta que nos haya respondido.
- Datos de navegación: incluye información relativa a su modo de navegación cuando visita nuestra plataforma.
- Preferencias de marketing y comunicación: recabamos sus preferencias para recibir comunicaciones comerciales y noticias nuestras, los consentimientos otorgados para ello y el canal de su elección
Como norma general, la mayor parte de su información personal nos la proporciona directamente Ud. Ya sea personalmente en nuestras oficinas, por teléfono, correo, formularios web o respondiendo a encuestas.
Sin embargo, también podemos obtener información de:
- De terceros vinculados con nosotros, como por ejemplo:
- Una compañía de nuestro grupo
- De su empleador
- De una tercero que haya recabado previamente su consentimiento expreso para ello, como por ejemplo su banco o caja.
- De las cookies que habilitamos en nuestra web – Para información ampliada sobre el uso de nuestras cookies, puede visitar nuestra política de cookies.
- De nuestros sistemas de acceso a las instalaciones, cuando los hubiere. Como por ejemplo serían los registros de entrada y recepción, los sistemas de fichado en el caso de empleados, sistemas de comunicación y mensajería instantánea, email o redes sociales.
El no facilitar los datos personales solicitados o el no aceptar la presente política de protección de datos supone la imposibilidad de subscribirse, registrarse o recibir información de los productos y servicios del Prestador.
En los casos en que exista una previa relación contractual entre las partes, la legitimación para el desarrollo de las obligaciones administrativas, fiscales, contables y laborales que sean necesarias en virtud de la legislación vigente será la existencia previa de la relación comercial establecida entre las partes.
Cuando estemos obligados por ley a recoger sus datos personales o, cuando éstos resulten imprescindibles para celebrar un contrato con usted, en el caso de que no nos quiera facilitar sus datos personales, es posible que nos sea imposible servirle. En el caso eventual de que nos veamos en la necesidad de cancelar su pedido por ello, le notificaremos primero cuando fuere necesario.
Below is a detailed table specifying the purposes for which we collect your data and the legal basis that legitimizes such processing.
Legal basis for processing | Legal basis for processing |
Providing our products or services, accepting payments, and collecting owed amounts | (1) Performance of a contract (2) For our own legitimate interest (for example, to manage potential unpaid debts) |
Registering as a website user or new customer | (1) Express consent of the data subject (2) Performance of a contract |
Managing our relationship with customers, which includes: (1) Notifying you of changes to our terms or policies (2) Requesting survey responses or reviews of our products/services | (1) Performance of a contract (2) Compliance with a legal obligation (3) For our own legitimate interest (to update our records and learn our customers' opinions about our products/services) |
Sending commercial communications, newsletters, and advertising through any communication channel | (1) Express consent of the data subject (2) For our own legitimate interest (provided you have not expressed a desire to stop receiving communications, ‘opt-out’) |
Responding to inquiries and/or providing information requested by the data subject, including sending quotes | (1) Our own legitimate interest (2) Performance of a contract (3) Consent of the data subject (4) Compliance with a legal obligation |
Managing user interactions on our social media networks | (1) Compliance with a legal obligation (for example, to remove offensive, racist, vulgar, or insulting comments; to maintain an environment of respect and integration, to preserve the privacy of minors, etc.) (2) Our own legitimate interest (when we remove third-party advertising from our networks, for example) |
Using analytical data to improve the web browsing experience, implement marketing strategies, and optimize contracting processes through the use of cookies | (1) Our own legitimate interest (2) Consent of the data subject (by accepting the use of analytical cookies, for example) |
Managing and protecting our business and website (troubleshooting, data analysis, web testing, etc.) | (1) Compliance with a legal obligation (2) Our own legitimate interest (running our business, providing network security, preventing fraud, etc.) |
Suggesting and recommending products and services that may be of interest | (1) For legitimate interest (to grow our business) |
Providing personal information to authorities or by court order | Compliance with a legal obligation |
Updating and improving our customer records | (1) In compliance with a legal obligation (2) In the performance of a contract (3) For legitimate interest (to verify that we can remain in contact with our customers for matters related to their subscriptions, orders, or purchased products). |
Managing and protecting our business and our website. This includes detecting browsing issues, data analysis, web testing, etc. | 1) In compliance with a legal obligation (2) For our own legitimate interest and that of third parties. To improve the experience of our employees in the performance of their duties. |
We may need to share your personal information with:
- A company within our group.
- Third-party companies we subcontract or service providers we employ to provide our services. For example, payment gateway providers.
- Third parties needed to manage our business. For example, IT specialists, lawyers, mutual insurance companies, etc.
- Insurance companies and brokers.
- The banking institutions we work with.
We will also share personal information with law enforcement agencies when required by law.
All information you provide us, whether through this website or other channels, will be hosted on the servers of Contract 73 SL and on GOOGLE DRIVE. These servers are located within the European Economic Area.
Sus datos se conservarán mientras dure la relación comercial con nosotros o ejercite su derecho de cancelación u oposición, o limitación al tratamiento. Sin embargo, conservaremos determinados datos personales identificativos y del tráfico durante el plazo máximo de 2 años para el caso de que fuera requerido por los Jueces y Tribunales o para incoar acciones internas derivadas del uso indebido de la página web.
Asimismo, le informamos que nuestras políticas de conservación de la información se ajustan a los plazos que marcan las distintas responsabilidades legales a efectos de prescripción:
- Como norma general:
- En virtud de lo establecido en el artículo 30 del Código de Comercio, y salvo otros criterios, todos los documentos y/o información de la empresa se conservará durante 6 años. Plazos específicos:
Nuestra empresa también debe marcar unos mínimos plazos en función de la tipología de datos que se trate y atendiendo a los distintos plazos de prescripción, que deberán conocer cada uno de los departamentos.
Subject Matter | Limitation period | Regulation |
Labor, for the purposes of infringements | 3 years | Art. 4.1 RD 5/2000 |
Social Security, for the purposes of infringements | 4 years | Art. 4.2 RD 5/2000 |
Occupational Risk Prevention, for the purposes of infringements | 5 years | Art. 4.3 RD 5/2000 |
Tax, for the purposes of tax debts | 4 years | Art. 66 Ley 58/2003 |
Tax, for the purposes of checking offset quotas or applied deductions | 10 years | Art. 66 bis Ley 58/2003 |
Accounting and Commercial | 6 years | Art. 30 del CC |
Offenses against the Public Treasury and Social Security | 10 years | Art. 131 LO 10/1995 |
Your data will not be subject to decisions based on automated processing that produce effects on your data.
All personal information you communicate to us will be incorporated into our information systems.
By accepting this privacy policy, you grant Contract 73 SL express consent to carry out the following activities and/or actions, unless you indicate otherwise:
- Sending you commercial, promotional, and direct marketing communications by any enabled means of communication, to inform you of activities, services, promotions, advertising, news, offers, and other information about services and products related to us and our group.
- Sending communications by electronic means, provided that you have subscribed to our NEWSLETTER and have not unsubscribed.
- The retention of data during the periods provided for in the applicable provisions.
ou may revoke any express consent granted to us to send you commercial information at any time. To do so, you can request to unsubscribe using the opt-out option when enabled on our app/web, or by writing an email with the subject "unsubscribe" to privacy@lhortcrea.com.
In accordance with the LSSICE, we never engage in SPAM; therefore, we will not send you commercial emails if they have not been requested or authorized by you. However, in all our communications, you will have the possibility to revoke your consent.
We will not process your personal data for any purpose other than those described, except by legal obligation or judicial requirement.
By providing us with your personal information through electronic channels, the user declares that they are over 14 years old and that all data provided to Contract 73 SL is true, accurate, complete, and up to date. To this end, the user confirms that they are responsible for the veracity of the communicated data and will keep said information properly updated so that it reflects their real situation, being responsible for any false or inaccurate data they may provide, as well as for any direct or indirect damages that may arise.
In the event that you wish to send us your CV through our website/email, we inform you that the data provided will be processed to involve you in any potential selection processes, carrying out an analysis of your professional profile with the aim of selecting the most suitable candidate for a potential vacancy.
We do not accept CVs sent through other channels (for example, delivered by hand in paper format). Should any modification occur in the data, please inform us in writing as soon as possible, in order to keep your data properly updated.
CVs will be kept for a maximum period of one year, after which they will be securely destroyed and all included data deleted. We guarantee total respect for confidentiality. In this sense, after the mentioned period, if you wish to continue participating in potential selection processes, you must send your CV again.
Data may be processed and/or communicated to the companies belonging to our group during the retention period of your CV and for the same purposes informed above.
We take the protection of your data very seriously. For this reason, we guarantee the implementation of appropriate physical, organizational, and technological security measures, controls, and procedures to prevent your information from being accidentally lost, used, or accessed maliciously.
We limit access to your data to persons and entities authorized to do so, and we ensure all our staff is properly trained. Everyone involved in the processing of your personal data is subject to the duty of confidentiality.
Additionally, we apply technical procedures to react to any suspicion of what could be a data security breach. If necessary, we will notify you as well as the supervisory authority (the AEPD in Spain), in accordance with current regulations.
Both the GDPR and the Spanish transposition law (LOPDGDD) guarantee the exercise of the following rights. You can exercise them at any time and always free of charge:
Right of access | The right to receive a copy of your personal information. |
Right of rectification | The right to request the correction of errors in your personal information. |
Right of cancellation/erasure (right to be forgotten) | The right to request that we delete your personal information – in some situations. |
Right to restriction | The right to request the restriction of the processing of your data. |
Right to object | The right to object to: - the processing of your data for direct marketing (including profiling). - in certain circumstances, our continued processing of your data. For example, processing carried out based on our legitimate interest. |
Right to portability | The right to receive your personal information in a structured, commonly used, and machine-readable format and/or to transmit this data to a third party – in specific situations. |
Automated individual decisions | The right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or significantly affects you. |
To exercise any of the aforementioned rights, you can write to us with your request at the email specifically enabled for this purpose: privacy@lhortcrea.com.
You must attach information to your request regarding exactly what you need and, in any case, legally valid proof of your identity.
We hope to be able to resolve any questions or concerns you may have regarding your personal information. However, if you wish to file a complaint with the competent authority, you have the right to do so.
In Spain, the supreme authority on data protection is the Spanish Data Protection Agency (AEPD).
https://www.aepd.es/es - Tel: 91 266 35 17
Contract 73 SL reserves the right to modify this policy to adapt it to new legislative or jurisprudential developments.
Likewise, Contract 73 SL reserves the power to remove, without prior notice, any content from the website or corporate social networks that is considered inappropriate.
Communications sent through social networks will be incorporated into a file owned by Contract 73 SL, and we may send you information of your interest.
You can access more information in this privacy policy.
In any case, if you submit personal information through a social network, Contract 73 SL shall be exempt from liability in relation to the security measures applicable to said platform; the user must consult the specific terms and conditions of the network in question if they wish to know them.
